FAQs

General Questions

• What is Sigma Algo?

  • Answer: Sigma Algo provides advanced trading tools and educational resources to enhance your trading performance on TradingView.

• Which trading platforms are compatible with Sigma Algo tools?

  • Answer: Currently, our tools are compatible with TradingView.

Account and Billing

• How do I change my subscription plan?

  • Answer: Log in to your account at www.sigmaalgo.com, go to Account Settings > Subscription, and select your new plan.

• What payment methods are accepted?

  • Answer: We accept major credit/debit cards, PayPal, and cryptocurrencies like Bitcoin and Ethereum.

• Is there a free trial available?

  • Answer: Yes, we offer a 14-day free trial for new users on the Alpha Plan.

Technical Support

• I'm having trouble accessing the Sigma Algo indicators on TradingView. What should I do?

  • Answer: Ensure that you have provided the correct TradingView username in your Sigma Algo account. Also, check that your subscription is active. If issues persist, contact our support team.

• Can I use Sigma Algo tools on multiple devices?

  • Answer: Yes, you can use our tools on multiple devices, but simultaneous logins may be limited based on your subscription plan.

Educational Resources

• Where can I access the Trading 101 course?

  • Answer: The course is available in the Trading 101: Fundamentals section of this guide and in your account dashboard under Educational Resources.

• Do you offer personalized coaching or mentorship?

  • Answer: Personalized coaching sessions are available for Sigma Plan subscribers or can be purchased separately.